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Author Film in German
Media number Film in English

Help  and technical information

The new version of the  Mediathek DGCH/ÖGC online video portal has been optimised for different types of end device.

A variety of desktop and mobile platforms with different video formats are now supported.

There is now a Standard Desktop, an iPad/Tablet and a Mobile Device/Smartphone version, each of which has been adapted to give optimum performance on the type of device in question. The correct version is usually identified automatically, based on the particular device being used.

The basic requirements below must be met in order to get the most out of the Mediathek DGCH/ÖGC.

Supported browser versions:

The Mediathek DGCH/ÖGC has been optimised for a wide variety of browsers.

In order to get the most out of the Mediathek DGCH/ÖGC, you should use a browser version of at least

  • Internet Explorer 7 or higher
  • Firefox 3.5 or higher
  • Safari 5 or higher
    (You must also accept cookies from third parties in order to view the full online version.)
  • Opera 10 or higher
  • Google Chrome 9 or higher

JavaScript:

You must have activated JavaScript in order to use the Mediathek DGCH/ÖGC. Unfortunately, you cannot benefit from what the Mediathek DGCH/ÖGC has to offer without JavaScript.

Cookies:

Like many other portal or shopping applications where the user is required to log in, our Mediathek DGCH/ÖGC online video portal needs your browser to allow cookies.

The Mediathek DGCH/ÖGC online video portal uses the streaming services of MovingImage24.
This enables us to ensure that you can always call up the videos at an optimum level of performance from all over the world.
We have integrated MovingImage24's video player into our website directly, so you must allow cookies from third parties in order to be able to view the full online versions of the films.

Flash Player:

To use the Mediathek DGCH/ÖGC on a browser without HTML5 support, you must have Flash Player 9 or higher installed.

Screen resolutions:

The Desktop/Tablet version of the Mediathek DGCH/ÖGC is optimised for a screen resolution of 1024 x 768 pixels or higher.

The Mobile version is optimised for a screen resolution of 480 x 320 pixels or higher.

Internet connection:

To be able to view the videos adequately, you will need an internet connection with a downstream speed of at least 500 kbps.

A speed of 1500 kbps or faster will enable you to view the videos in the best possible quality.

Attention

This film contains scenes with images that may not be suitable for minors or sensitive viewers.

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